Bath & North East Somerset Council is warning residents to be wary after reports of bogus calls being made to households in the area about Council Tax.
The caller states that they are from a company which, for a fee, can arrange to reduce the household’s Council Tax for them by having their current band reviewed.
The company involved has no connection to Bath & North East Somerset Council and is not contacting households on our behalf.
We would advise anyone who receives a call from someone claiming to be working on behalf of the Council to reduce Council Tax charges and asking for a fee, to end the call straightaway. Anyone affected by bogus cold callers should contact the Citizens Advice Consumer Service helpline on 03454 04 05 06. If you are concerned that you may have compromised the safety of your bank details, you should contact your bank immediately.
If you think that your property might be in the wrong Council Tax band, you can ask the Valuation Office Agency to review it for you. This service is free. You do not have to pay to have your Council Tax band reviewed.
Information about making an appeal against your banding is available on the GOV.UK website (https://www.gov.uk/council-tax-appeals/challenge-your-band), or you can contact the local Valuation Office Agency for advice - phone: 0300 050151 / email: ctwest@voa.gsi.gov.uk.
