Fix My Street

After receiving a presentation at last night's full Council from a Twerton resident drawing to the Council's attention the frustration that many people have been having identifying who to contact concerning street lights and community areas in Twerton, I have written to Curo suggesting that they sign up alongside the Council to using the fix my street app that would make sharing of information much easier and the complaint or question could seamlessly be allocated to the correct organisation to respond.

Many areas in Twerton are owned by Curo and many others by the Council and neither responding to residents requests without a lot of prompting.

This issue is not just confined to Twerton but is authority wide so needs a solution that covers the whole area.

Again I give thanks that this matter has been drawn to my attention and I hope that my suggestion is taken up by Curo.

Anybody wanting to find out more about Fix my street that is now widely used by Councils please follow this link Fix my Street

A copy of my email is below

It was raised by a member of the public at the full Council tonight about residents having problems with issues of who owns what in the community areas, like lamp posts  communal areas and cleaning to name but a few.

I would like you to consider using the fix my street app alongside the Council so that when residents report a problem it can be quickly sent to the right areas responsible and save duplication for both Curo and Bath and North East Somerset Council.

I am happy to enter further discussions with you on this matter before you dismiss this idea out of hand.